FAQ2024-12-04T17:38:23+08:00

Frequently Asked Questions

What is Better Stands?2024-08-27T18:38:00+08:00

The Better Stands programme is aimed to unite and encourage exhibitors, along with their appointed contractors to move away from disposable, single-use stands at events, in favour of reusable or recyclable structures.

A disposable stand/booth is a space-only/raw space build that is used only once. They are typically constructed from poor quality raw materials onsite which are then demolished post-show and sent to either landfill or are burned.

The Better Stands programme has been divided into three key stages – Bronze, Silver and Gold. This helps facilitate a gradual transition from disposable to reusable stands for all exhibitors. The pace at which your event chooses to implement these stages is something you should discuss, agree and communicate within your individual implementation plan that is part of the Fundamentals 2.0 framework requirements.

Why did Informa create Better Stands?2024-08-27T18:35:50+08:00

Disposable stands create significant environmental, health and safety and wellbeing issues onsite at our events. By replacing these with reusable stands we will see many benefits throughout the programme implementation.

Across Informa in 2019, we saw that disposable stands/booths equated to over 80% of our total waste generated at events. Proactively addressing this practice globally, at individual events, is key to achieving our Faster Forward targets.

Better Stands has a renewed focus and has been introduced as a reporting requirement for each event. Informa now expects all exhibitor stands to have reached at least a Bronze level in the Better Stands program, meaning all stand structures are of a reusable system.

What is a Disposable Stand?2024-08-27T18:34:25+08:00

When we talk about disposable stands we mean single-use, disposable booths made from raw materials onsite, such as chipboard, particleboard or low-density fiberboard (LDF).

Why are we requesting exhibitors stop using this type of stand?2023-10-23T09:06:31+08:00

Disposable stands create considerable environmental and safety issues onsite through the amount of waste generated, the heightened risks due to unsafe construction practices and the toxic impact of raw stand materials being used. Quality of finish is often also compromised due to working time pressures.

What is the Better Stands Framework?2023-10-31T03:44:31+08:00

Each event’s approach to Better Stands will be individual to the industry that you represent, your geographical location and your own goals. Better Stands is a multi-year programme of continuous improvement at each event cycle.

The programme is divided into three key stages, Bronze, Silver and Gold. For Bronze you simply need to focus all your space only/raw space exhibitors on addressing the first four points on the table in our introductory guide, they would then progress to Silver and finally Gold.

What is a reusable/non-disposable stand?2024-08-27T18:25:01+08:00

A non-disposable/reusable stand is constructed using materials designed to be used multiple times. There are almost endless variations of multiple-use stands to suit every size and desired appearance and as the cost of these stands is generally lower than for disposable stands this helps to reduce outlay and provide a better investment. It could be:

  • Frame and fabric
  • Wood stock panels
  • Aluminium modular
  • Cardboard flat pack
  • Exhibitor owner OR rented
  • Plus many others!
What does this mean for exhibitors?2023-10-23T09:09:20+08:00

Exhibitors must make their appointed stand contractor aware of the regulations that are in place for your division and brief them to design and build a sustainable, multiple use stand.

What to do if your contractors doesn’t offer a reusable option?2024-08-27T19:39:51+08:00

A non-disposable stand is constructed using materials designed to be used multiple times. This can mean two things:

  • Your contractor builds your stand from reusable components that they take back and use for other exhibitors again and again
  • Your contractor builds your stand that you can then store and reuse multiple times

The official show contractor can assist you with designing a sustainable stand suitable for multiple use as well as servicing your other event needs.

We have also created an exhibitor procurement guide to help exhibitors find contractors that meet Informa’s Better Stands expectations.

Where can I find reusable solutions?2024-08-27T19:40:15+08:00

There are a variety of reusable solutions available which provide a various of aesthetics and cater to a range of budgets. For our events in Singapore, we have put together a list of recommended contractors who provide sustainable stand solutions.

Who will check the proposed stand designs meet the regulations?2023-10-31T03:45:32+08:00

Informa will inspect all submitted stand designs and liaise with the appointed contractor to ensure all materials are recycled and/or reusable.

To ensure the regulations are met there will be a 4-stage process for proposed stand designs:

  1. Exhibitors will confirm acceptance of these regulations as part of their Contract terms and conditions. Contractors will confirm acceptance of these regulations in the Contractor Agreement submitted via the Exhibitor Manual.
  2. At Stand Plan Submission stage the information previously provided by contractors on the proposed materials being used to erect the structure will be reviewed prior to ‘Permission to Build’ being granted.
  3. Onsite verification of physical build against the permitted stand design will be carried out and any breach of the agreed design or evidence of prohibited materials will be Recorded and Reported. Contractors and Exhibitors will be notified onsite.
  4. Where breaches of the regulations have occurred a Contractor Improvement Notification and Exhibitor Awareness Notification will be issued post-show. Major and/or continued violation of these regulations may lead to Financial Penalties issued to the exhibitor.
When are submissions open?2023-10-11T19:38:00+08:00

Submissions are open from 1 December 2023 to 29 February 2024.

What products are eligible for submission?2023-10-11T19:37:19+08:00

Product entries must be shelf-stable ready-to-eat food products (pre-packaged food that can be consumed immediately without heating and does not require refrigeration). They must have been introduced to the market in the last 3 years.

Do I need to pay to enter FHA Awards?2023-10-11T19:36:29+08:00

 The awards are free to enter for exhibitors at FHA – Food and Beverage 2024.

Do I have to exhibit at FHA – Food and Beverage 2024 to enter?2023-10-11T19:35:38+08:00

Yes, the FHA Awards only open to exhibitors at the upcoming FHA – Food and Beverage 2024.

How will the winners be selected?2023-10-11T19:34:55+08:00

The winners will be selected by a panel of experts in the F&B industry.

Can I submit multiple products from the same company?2023-11-22T02:53:25+08:00

Each company can submit up to 2 different products per award category. Please submit one form for each award category. 

Do judges taste the product?2023-11-22T03:34:12+08:00

The judging process for food categories include a taste test. Please note that product feedback will not be provided.

Do I need to send product samples?2023-11-22T02:51:35+08:00

For products that meet the eligibility criteria, companies are required to submit product samples and information requested by FHA for the judging process.  Companies are required to cover any shipping or courier cost related to the product sample submission. All information submitted including product samples will not be returned. 

Why are entries limited to shelf-stable ready-to-eat food products?2023-10-24T08:58:36+08:00

Due to logistical and storage restraints, we are unable to accommodate every product.

When will winners be announced?2023-11-22T03:36:08+08:00

3 winners with the highest scores will be selected from each category. Winners will be acknowledged at an awards ceremony at FHA – Food & Beverage 2024. They will be informed beforehand in mid-April.

How do I get to the venue?2024-02-29T10:58:16+08:00

By Train (MRT/Subway)

The venue at Singapore EXPO is served by the EXPO station which is an interchange station between the East-West Line and the Downtown Line. It is located next to Foyer 2 of Singapore EXPO.

If you are arriving from the airport, board the next available train on any of the two platforms at Changi Airport station (CG2) and alight at EXPO station (CG1).

If you are taking the East West Line from the city, alight at Tanah Merah station (EW4) to transfer to the train heading in the direction of Changi Airport station (CG2). EXPO station (CG1) is one station away from Tanah Merah station (EW4).

If you are taking the Downtown Line from the city, alight at the EXPO station (DT35).

Click here for the Singapore Train System Map.

By Taxi

Taxi stands are located at Foyer 1 (next to MAX Atria), Foyer 2 and at Changi City Point shopping mall opposite the Expo MRT station.

Note that a S$2 surcharge will be imposed for taxis departing from Singapore EXPO. Taxi fares are payable in cash. While most taxis accept all major credit cards, a 10% admin fee and 8% Goods & Services Tax (GST) is applicable for this mode of payment.

Private-hire Cars

Ride-hailing service provider such as “Grab” and “GoJek” are available. Offering standard on-demand point-to-point transportation services through the respective mobile apps. Prices will vary and are dependent on factors like distance, time and demand.

Driving

Due to limited parking lots within Singapore EXPO, all visitors are strongly encouraged to take public transport. Entrance to Singapore Expo Car Park A to H is located at Expo Drive, off Upper Changi Road East.

Alternative car parks are located at the neighbouring shopping mall, hotel and business buildings – all within walking distance from Singapore EXPO. Visitors can also consider parking their cars at the airport and take a 3-minute train ride to Singapore EXPO.

Parking Fees

I need to apply for a Visa to enter Singapore. I have been told by the Singapore Mission nearest to me that I need to provide a Letter of Introduction from the Organiser. Who do I contact to obtain this Letter of Introduction?2023-12-08T16:42:24+08:00

Please email the following information to Chan Shu Zhen at [email protected] 

Email Subject: Request for Letter of Introduction to FHA-Food & Beverage
Required details:

  • Full Name (as in passport)
  • Passport / Travel Document Number
  • Nationality
  • Job Title
  • Company
  • Company Address
  • City
  • Country / Region
  • Telephone Number
  • Fax Number
  • Email Address
  • Scanned copy of your business card
  • Scanned copy of your passport
  • Copy of your event ticket
  • Country of Departure

Your request will only be processed upon receiving all the required information and documents. The Letter of Introduction will be emailed to you upon approval.

Can I visit the competitions that are taking place alongside FHA-Food & Beverage?2023-02-15T14:15:45+08:00

Yes, your admission badge will allow you to view the on-going competitions happening on the show floor.

Can I visit the event on multiple days?2023-02-15T14:14:59+08:00

Yes, your admission badge will allow you entry to the event on all 4 days during show opening hours.

Is there any dress code?2023-12-08T16:34:04+08:00

As FHA- Food & Beverage is a trade event, all visitors must be in proper business attire. Those in shorts, Bermudas, singlets, slippers or sports sandals will not be allowed entry.  View our admission policy for more information: https://fhafnb.com/admission-policy/

What are the admission guidelines?2023-12-08T16:39:09+08:00

Admission is restricted to relevant trade professionals from the food & hospitality and related industries. Minors below age of 18 will not allowed entry into the exhibition halls. View our admission policy for more information: https://fhafnb.com/admission-policy/

I have trouble registering. What should I do?2023-04-28T08:32:55+08:00

Visitor registration will open closer to the event date. Join our mailing list for more updates.

I missed the online registration but I’d still like to visit the event. What should I do?2023-04-28T08:34:37+08:00

Visitor registration will open closer to the event date. Join our mailing list for more updates.

I’ve registered my visit online successfully but I’m unable to visit the event due to other commitments. Can I transfer my registration to my colleague?2023-04-28T08:35:31+08:00

Visitor registration will open closer to the event date. Join our mailing list for more updates.

Am I considered a registered visitor after submitting the online registration form?2023-04-28T08:40:33+08:00

Visitor registration will open closer to the event date. Join our mailing list for more updates.

Why should I register my visit?2023-04-28T08:41:08+08:00

Visitor registration will open closer to the event date. Join our mailing list for more updates.

Is there an admission fee to visit the exhibition?2023-04-28T08:41:46+08:00

Visitor registration will open closer to the event date. Join our mailing list for more updates.

How do I register to visit the exhibition?2023-04-28T08:30:59+08:00

Relevant trade professionals who wish to visit FHA-Food & Beverage must register through ONE of the following methods:

  • Online Registration
  • Walk-in Registration

Visitor registration will open closer to the event date. Join our mailing list for more updates.

Is this event open to public?2023-12-08T14:34:37+08:00

No, FHA-Food & Beverage is a pure trade event and is open only to relevant trade professionals from the food & hospitality industry. Members of the public are not allowed entry throughout the 4-day event.

Where can I find the list of exhibitors?2024-04-18T16:35:06+08:00

The 2024 exhibitor list is now out! Check our exhibitors for FHA-Food & Beverage 2024 here

Is there a business matching service to fix meetings with suppliers at the event?2024-05-10T14:41:29+08:00

Yes, this can be done through out official Click here to find out more about our Event App.

Are there any conferences/seminars?2023-12-08T15:04:50+08:00

Yes, we will be having 3 seminars – FHA Seminar, Sustainable Food Future Seminar & Halal Seminar.

FHA Seminar: Attendees can expect latest update on food safety standards and enhance skills through series of workshops.

Sustainable Food Future: Attendees can get a chance to learn about updates on alternative proteins and novel food, sustainable agriculture and aquaculture as well as food waste valorisation.

Halal Seminar: Attendees can get an overview of Halal business landscape, emerging trends in Halal food Industry and Halal Standards through engaging case studies, presentations and panel discussions.

Besides the exhibition, are there other activities/highlights taking place at FHA-Food & Beverage?2023-12-08T15:19:04+08:00

For feature areas, visitors will get the chance to see our Competitions and FHA-Award. At FHA-Food & Beverage 2024, three competitions will be taking place – Beer Awards, Young Talents Escoffier & Ultimate Meat Challenge.

The FHA Beer Awards showcase the diversity and creativity of today’s brewing scene. It celebrates the best and brightest in the beer industry, recognising excellence in a variety of categories. Meanwhile, the Young Talents Escoffier is the arena for young culinary talents to display their gastronomic skills and be accredited by a panel of internationally acclaimed judges. Finally, the Ultimate Meat Challenge is the first-ever meat competition where professional butchers and chefs will be challenged on their craftsmanship and creativity in usage of lamb and beef across four course meals during the competition.

FHA-Awards, a fresh addition FHA-Food & Beverage 2024, recognise and celebrate innovation and progress within the F&B industry. Honouring companies for breaking new ground in the F&B industry and showcasing the outstanding products in 6 distinct award categories.

What can I expect at FHA-Food & Beverage?2023-12-08T15:26:18+08:00

At least 70% of FHA-Food & Beverage contingent of exhibitors are original manufacturers. Featuring the most exceptional line-up of global food & beverage companies, experience Asia’s largest food & drinks trade event that brings together the global food and hospitality community.

The show will present a more focused sourcing show floor with the introduction of new specialised areas:

  • Convenience Food
  • Fine Food
  • Meat & Poultry
  • Sustainable Food Future
  • Technology & Services
  • Wine & Spirits

… and more!

Find out more about FHA- Food & Beverage here.

There are 2 editions of FHA? What is the difference?2023-12-08T15:53:02+08:00

Having served the food & hospitality industry successfully for 40 years, Food&HotelAsia (FHA) is evolving into 2 mega events – FHA-Food & Beverage and FHA-HoReCa, bringing you more quality sourcing options from the global marketplace.

Each event will feature a distinct set of exhibit profile:

Exhibit profile at FHA-Food & Beverage Exhibit profile at FHA-HoReCa
  • Convenience Food
  • Drinks
  • Fine Food
  • Fresh Produce
  • Halal
  • International Selection
  • Meat & Poultry
  • Seafood
  • Snack & Confectionery
  • Sustainable Food Future
  • Technology & Services
  • Wine & Spirits
  • Bakery , Pastry & Gelato
  • Foodservice & Hospitality Equipment
  • Hospitality Style
  • Hospitality Technology
  • Speciality Coffee

Find out more about FHA-HoReCa which will take place at Singapore Expo here.

Is this an annual show?2023-04-25T04:28:26+08:00

Yes, FHA-Food & Beverage announced it’s annualisation on 18 May 2022.

When will the event take place?2023-05-11T10:20:08+08:00

Show Opening Hours
23 – 26 April 2024 (Tue – Fri)
10.00am – 6.00pm
10.00am – 4.00pm (Last Day)

Venue
Singapore Expo
1 Expo Drive, Singapore 486150

I would like to be informed of the latest news and updates about FHA-Food & Beverage. How can I do so?2023-02-06T04:38:59+08:00

Our mailing list provides updates and the latest news on all things related to FHA-Food & Beverage. Should you wish to sign up for this list, please click here.

Where can I find news releases about FHA?2023-04-24T00:56:11+08:00

Press releases are available online here. These press releases are also emailed to the media. You may subscribe to this service by writing to Ms. Chan Shu Zhen with your contact details.

I would like to contact an FHA-Food & Beverage exhibitor for an interview. How can I do that?2023-02-06T04:37:44+08:00

This can also be arranged by contacting our Media Team.

How do I arrange to interview someone at Informa Markets?2023-02-06T04:36:54+08:00

Please contact our Media Team for interview requests.

Who do I liaise with at FHA-Food & Beverage?2023-04-25T04:47:32+08:00

Media liaison representatives will be available on-site for enquires and assistance. Should you require more information, please contact Ms. Chan Shu Zhen at [email protected].

How do I obtain photographs of FHA-Food & Beverage?2023-02-06T04:35:27+08:00

Digital photographs of the event will be available the day after for download at a dedicated computer terminal in the press working room.

Will I have to pay for the use of equipment and services?2023-02-06T04:34:43+08:00

Only equipment to facilitate communication and filing of stories (listed above) are provided for free. Any additional equipment and services rendered will be borne by the media.

Where will I get the audio / visual / computer equipment and services I need to file stories during the event?2023-02-06T04:34:12+08:00

A press working area equipped with power points, LAN drops (for laptops), printers and Internet access are available to registered media. Should the need for additional electronic equipment arise, the press is to obtain them at their own discretion and cost.

What services will I get as a registered member of the media?2023-02-06T04:33:12+08:00

As a registered member of the media, the following services will be available to you:

  • Regular updates on the event
  • Use of the media centre during the event, which provides:
    • Media registration and badge collection
    • Media kits, event information and competition results
    • Press working area (computer terminals with Internet connection and LAN points for laptops for your use)
    • Digital photographs of the event
    • Communications staff to assist in contacting exhibitors and other key officials for interviews
    • Refreshments throughout the day
If I am heading to the Opening Ceremony on the first day of the exhibition, must I collect my media badge from the Media Centre first?2023-04-24T00:53:59+08:00

If you intend to attend the opening ceremony, please email Ms. Chan Shu Zhen to RSVP for the event. Your media badge will be available for collection at the media registration counter located at the Opening Ceremony venue. Media kits and opening ceremony speeches will also be available at this counter.

What areas of access does the media badge offer?2023-02-06T04:30:49+08:00

Your media badge grants you access to the FHA-Food & Beverage exhibition as well as associated competitions and events.

How do I obtain a media badge to cover the event?2023-02-06T04:29:28+08:00

Online media registration for the exhibition and associated events will resume at a later date. Please contact our Media Team if you have any media enquiries.

Please note that media badges are only issued to editorial staff with registered media organisations, and industry analysts. Qualifications will be determined by the event organiser. Only editorial staff will be accredited as media.

Titles regarded as editorial staff include bureau chiefs, editorial publishers, correspondents, editors, journalists, producers, web journalists, bloggers, analysts, accredited camera and video crew, etc.

Freelance writers, videographers and photographers must present proof of assignment by an accredited media outlet. These include recognised magazines, trade publications, newspapers, news wires, broadcasting stations and news portals.

Employees of media outlets who do not work in an editorial capacity will not qualify for a media badge. Such personnel include art directors, CEOs, VPs, district managers, general managers, graphic designers, managing directors, sales, marketing, media managers, public relations and promotions representatives. This list is not exhaustive and we may refuse admission at our discretion.

Is admission to the exhibition free to members of the media?2023-02-06T04:26:47+08:00

Admission to the exhibition is free to all registered members of the media.

Who is the organiser of FHA?2023-02-06T06:19:35+08:00

FHA is organised by Informa Markets, a division of Informa plc. Informa Markets creates platforms for industries and specialist markets to trade, innovate and grow. Our portfolio is comprised of more than 550 international B2B events and brands in markets including Healthcare & Pharmaceuticals, Infrastructure, Construction & Real Estate, Fashion & Apparel, Hospitality, Food & Beverage, and Health & Nutrition, among others. We provide customers and partners around the globe with opportunities to engage, experience and do business through face-to-face exhibitions, specialist digital content and actionable data solutions. As the world’s leading exhibitions organiser, we bring a diverse range of specialist markets to life, unlocking opportunities and helping them to thrive 365 days of the year. For more information, please visit www.informamarkets.com.

When and where will FHA-Food & Beverage take place?2023-05-11T10:21:18+08:00

SHOW OPENING HOURS
23 – 26 April 2024 (Tue – Fri)
10.00am – 6.00pm
10.00am – 4.00pm (Last Day)

VENUE
Singapore Expo
1 Expo Drive, Singapore 486150

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